(+260) 211 – 242332/3

Support and Service

Support and Service

When you buy any DEFY appliance you can relax, confident in the fact that you've purchased a high specification product. We Southgate Investments Ltd are only authorized to service DEFY appliance in ZAMBIA, we have one service center in Lusaka which is located at Malambo Road also we have service agents who works for us in Kitwe, Ndola, Muflira, Lunshya, Chingola, Kabwe, Livingstone and Choma.


Timings: - Monday- Thursday 08:00 to 13:00, 14:00 to 16:45
                  Friday 08:00 to 12:00, 14:00 to 16:45
                  Saturday 08:00 to 12:00,
                 Close on Sunday and Public Holidays.

When you need service on your home appliance, we assured that with the combination of our large parts inventory, fully stocked service vehicles, and factory trained technicians, we'll work hard to have your appliance back in service with minimal inconvenience to you.

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For Immediate service assistance contact us

+26 0211 244298 Email: defyservicecenter@southgateltdzambia.com